Neiman Marcus confirmed Saturday that its customers are at risk after hackers breached the Dallas company’s servers and accessed the payment information of those who visited its stores.
The firm has offered few concrete details about the scope of the attack, such as what data were taken or how many customers may be at risk. Nor did it say whether data from any of the other retailers it operates — including Bergdorf Goodman, Horchow, Cusp and Last Call — were affected. In a statement, Neiman Marcus said it was informed of the breach in mid-December by its credit card processor and subsequently informed law enforcement officials, including the Secret Service. The company is taking steps to contain the breach and has “taken significant steps to further enhance information security,” the statement said.
Neiman Marcus spokeswoman Ginger Reeder declined to provide further information on the attack. A spokesman for the Secret Service also declined to comment.
The company apologized to its customers for the breach through messages on its Twitter feed and said that it is working to notify those whose cards were used fraudulently after visits to Neiman Marcus stores.